New policy application is process-intensive and relies on intermediaries for the processing of information. Application officers often have to follow up with financial planners and clients via emails/calls to collect the information that was omitted in the form filling stage. Reminders to clients to provide Income with their full details are also triggered manually.
Context of Challenge
We are looking for a solution/technology that can enrich the on-boarding experience for our customers. This could be a tool that leverages social media and public information to drive customer engagements. It could also be ways to integrate technology to enable exchange of information and/or smart contracts to eliminate the need for third party verification.